This Privacy Policy is for businesses that use our website creation and hosting services. We are committed to protecting the privacy and security of our clients and their customers. This policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
When you use our services, we may collect various types of information, including:
Personal Identification Information: Your name, email address, phone number, and billing address. We use this to manage your account, provide support, and process payments.
Technical Data: Information related to your website’s performance and usage, such as IP addresses, browser type, and operating system. This helps us monitor our services and ensure they run smoothly.
Website Content: Any content you upload or create using our tools, including text, images, and other media. We only access this information to provide our services and support, or if legally required.
Payment Information: Details needed to process payments, such as credit card numbers or other financial information. This data is securely handled by our third-party payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: To create, host, and maintain your website.
Customer Support: To respond to your inquiries and provide technical assistance.
Billing and Account Management: To process payments, send invoices, and manage your account.
Service Improvement: To analyze how our services are used and improve their functionality and user experience.
Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. We may share your information only in these specific situations:
With Third-Party Service Providers: We may use trusted third-party services to help us operate our business. These include payment processors, cloud hosting services, and other technical partners. These providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption, secure servers, and strict access controls. While we take every reasonable precaution, no method of transmission over the internet is 100% secure.
5. Your Choices and Rights
You have the right to access, update, or delete your personal information. You can usually do this by logging into your account settings. If you need assistance, please contact our support team.